Shipping & Returns
Shipping Policy
At Kynetic London, we’re committed to delivering your fitness essentials quickly, safely, and reliably across the United Kingdom.
All orders are processed within 1–3 business days after payment confirmation. Once your order has been shipped, you’ll receive a tracking number by email so you can follow your package every step of the journey.
Estimated delivery times:
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United Kingdom: 5–10 business days
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International orders: 7–15 business days
Please note that delivery times may vary during holidays, peak seasons, or due to customs processing.
We carefully package every order to ensure your products arrive in perfect condition, ready to power your next workout.
Return & Exchange Policy
Your satisfaction matters to us. If you’re not completely happy with your purchase, we’re here to help.
You may request a return or exchange within 14 days of receiving your order. Items must be unused, in their original packaging, and in the same condition as received.
To start a return, please contact our support team with your order number and reason for the request. Once approved, we’ll provide the return instructions.
Please note:
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Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect.
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Refunds are processed after the returned item has been inspected.
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For hygiene reasons, certain fitness accessories may not be eligible for return.
At Kynetic London, our mission is simple: premium fitness products, smooth delivery, and customer support that keeps pace with your goals.